• FAQ/Support

    What is Modular Body Weight Training?

    Modular body weight training uses a set of heavy duty nylon straps, carabiners and handles to leverage your own body weight as the resistance when exercising.

    How do I wash my Unity Trainer?

    You can soak your Unity Trainer in dish soap and warm water for about 15 minutes, then scrub out any dirt marks by hand. Make sure to thoroughly dry it with a towel after cleaning, then allow it to air dry afterwards.

    Can I leave my Unity Trainer outside for extended periods?

    Do not leave your Unity Trainer outside for any extended period beyond the duration of your training. Prolonged sun and moisture exposure will deteriorate and prematurely damage the nylon, carabiners and / handles, and thus, voiding the warranty.

    How much does the Unity Trainer weigh?

    The Unity Trainer weighs 3 ½ pounds.

    How do I set up my Unity Trainer?

    Please refer to the "SET UP" page. Make sure to carefully watch each video before setting up. Failure to watch each video and properly set up your Unity Trainer may result in serious bodily injury or death. If you are unsure about any of the steps, please contact us for any questions before proceeding – info@unitytraining.co

    How much weight can I put on the Unity Trainer?

    The Carabiners and D-rings are rated up to 1,000 lbs of force. Make sure to weight test the Unity Trainer before each workout to ensure the safety and integrity of the components. The recommended body weight limit for using the Unity Trainer is 300 pounds and below.

    What is your warranty policy?

    There is a 1 year warranty for any manufacturing or quality defects. During this 1 year time, we will replace your Unity Trainer or refund you. To be eligible for a refund, you must provide proof of purchase. Proof of purchase is required for return or refund.

    How long do refunds take?

    Once we receive your refund request, we’ll process your return as quickly as we can, but it may take an additional 3-10 business days for the refund to show up on your original form of payment.

    How do I cancel or change an order?

    We process orders immediately, but please email info@unitytraining.co as soon as possible and we'll do our absolute best to help. If your order has already been shipped by the time we receive your request, then unfortunately we can no longer cancel or change the order.